Customer Support

A partner who’s in it to help you win it

Have a question, issue, or just want to touch base with some of our experts? Don’t worry about crazy hold times or being ghosted when you need guidance. Our knowledgeable support team cares about your experience and is here to help you within minutes, not days.

Request a demo

Meet your dedicated support team

You and your business deserve first-class support. That’s why our knowledgeable, caring Customer Support Team provides real-time responses and never charges extra per minute. Most of our support staff has industry experience, so you can rest assured you’re in great hands.

Switch on your terms

Switching systems doesn’t have to be so difficult. We’re by your side from day 1 to give you a fresh, productive start. We’ll even work with you to help set up your service menu, staff accounts, and business settings.

Learn on your schedule at Boulevard Academy

Boulevard Academy provides role-based, on-demand training, and how-to videos to get you and your team up to speed quickly and confidently.

Check-in when you need to

Connect with our Success team to make sure we’re aligned and working toward your current business goals.

Get real-time chat support

We’ll never leave you hanging. Our Support team responds to your questions in a matter of minutes to keep your business going strong. Minutes, not days.

Find answers fast

Any topic. Any time. Search our support center to quickly find the answers and advice you need. We’re always making updates to make your life easier.

Customer Satisfaction Score

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Customer Retention

Glambar Lounge

"Thank you guys so much for always being there for us and all your support. We are so happy to have made the move with you guys and couldn’t be more pleased with your service! Thank you again always for everything you’ve done for us.”

The Local Salon

You credited my account? This is amazing. Mindbody wouldn’t even answer my emails or phone calls last time we were closed down so this means so much. I really hope you know how much this touches me, I will never forget it. Class act."

Joanna Vargas

"This salon software far surpasses anything on the market. It's customizable and has a great support staff always there to answer your questions. It's also consistently improving itself with software updates etc. I've researched the top softwares that currently exist and this is #1."

Fellow Barber

"Boulevard is extremely user friendly and very easy to learn. The support staff are friendly and super responsive/helpful. A fabulous and flexible addition to any business that makes appointments as part of their operations."

The Young American Salon

"We are so happy with BLVD. Everything is so simple and easy to use. I love it. We're excited to see how our guests like the online booking, and are going to announce it on Instagram very soon! Thank you so much for all your help! The support team is amazing and gets things done super quickly. We're super happy."